OUR ORDERING PROCESS: HOW BEST TO ORDER STEEL FROM US…
At Hascall Steel we understand that part of being an expert is being able to tailor steel to your needs. With that in mind there are some key areas that will help us fulfill your steel order in a way that is best suited to your company’s capacities. By working with our sales team, we can adjust several aspects of your order to make things easier for your team members. Next are some areas to keep in mind that can improve efficiency and quality.
1. MATERIAL SPECIFICATIONS
Often customers place an order with the following basic information: Quantity/Gauge/Width/Length/Steel Type…
However there are quite a few QUALIFIERS that will help us all get the best value from the informational exchange.
When discussing material with our Sales Team, be sure to include tolerances for your gauge, width, and length (if applicable). In some cases, Hascall can meet tolerances as low as +/-.001 on gauge, +/-.003 on width, and +/-.015 on length. Specifications – Many steel specifications come with sub categories that can alter chemistries and mechanical boundaries. Be sure to have the full specification when ordering or talk with your sales representative to discuss options.
Proper packaging can help reduce unloading and production time. ID – We offer ID sizes in 16”, 20”, and 24” OD – We are able to provide OD sizes up to 72” Skidding – Standard or custom skidding available, just let us know how you would like your material skidded to best meet your equipment needs.
Paper – Protective paper is standard on all orders but can be applied with standard or full wrapping both with and without Hascall Logos. Max Coil and Skid Weight – Coils can be adjusted to meet your max lift and coil capacities.
Offloading – Material can be shipped skidded or standing and set for Forklift on the side or the rear of the bed. Material can also be shipped ready for sheet lifter or overhead crane offload.
Steel is only good if it gets there when you need it. At Hascall we have an experienced Logistics team that will ensure that your steel arrives on time in the way that best suits your needs. Whether you would like delivery via our in-house Steel Man Transportation service or if you would like to pick up your material personally, our team can set up appointments that meet your schedule. Our Logistics team can also arrange a 3rd party carrier if needed. Delivery dates, times, and address should be discussed with your Sales Representative prior to ordering.
5. THE UNKNOWN
And lastly, we know each customer is unique. There may be special requests that we would love to accommodate. These may range from a sample of the steel attached to the packaging, to increased tag requirements and frequencies. We are happy to work with you in order to be your trusted choice in slit steel coil and blanks.
“The material you sent us was the best we have ever run. We will be buying from you again”Production Supervisor at a Holland based metal stamper
“Paperwork was in order and passed our receiving process.”Quality Manager From a Grand Rapids Laser Cutting Company
“Hascall Steel's team asked me highly relevant questions to identify my true needs”Purchaser - Tennessee Stamper
“I appreciate Hascall Steel for knowing the market and planning ahead”Program Buyer - Detroit Manufacturer
“Hascall Steel's team reached out to check proactively if I needed my standard order. I appreciate them looking out for me”Shop Supervisor at a West Michigan Fabrication Company